Privacy Policy
At ProtoMed, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
- Personal Information: This includes your name, phone number, email address, and other contact details you provide through our contact forms or communications.
- Protected Health Information (PHI): When applicable, we collect and manage PHI in full compliance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines.
- Usage Data: We collect non-personal data such as browser type, device information, and pages visited to improve our website and services.
2. How We Use Your Information
- Providing, maintaining, and improving our medical billing services
- To communicate with you about consultations, services, and updates
- To ensure regulatory compliance, including HIPAA
- For internal business operations and analytics
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share information with:
- Authorized service providers and business partners under strict confidentiality agreements
- Legal or regulatory authorities, if required by law
- Healthcare providers as needed for billing and revenue cycle management
4. Data Security
We implement administrative, physical, and technical safeguards to protect your data. Our data handling complies with HIPAA guidelines and industry best practices.
5. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@protomed.co.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
7. Changes to This Policy
We reserve the right to update this Privacy Policy when required. Updates will be posted on this page with a revised effective date.
Contact Us:
info@protomed.co
+1 (646) 679-1876